Our Services

Support 

Yikes!  Need some help?

Whether your website is under attack by scary web monsters** or you just need a little assistance updating a plugin, we’re happy to help. All support customers have access to our trouble ticket system to let us know about any problems (”my site is down and I don’t know why”) or changes (”I need help installing a new event calendar tool”). Our support plans can be tailored to meet your unique needs. 

  • [Peanut Butter] Plan
  • $ 75 /month

    • 24/7 Security Monitoring
    • Priority Support
    • Plugin Updates
    • Platform Updates
    • Weekly Site Backups
    • Worry-Free Sleep with a Full Belly
  • Get Started
  • [Jelly] Plan
  • $ 150 /month

    • [Peanut Butter]
    • 2 Hours Per Month of Basic Site Changes (Might include content, photo, or video updates; installing plugins; or managing users)
  • Get Started

 

Prices are based on a basic content-based Wordpress website.  Support plans for websites with additional functionality or extensive use of plugins may require a custom plan.  If you'd like to discuss which level of support is right for you, please feel free to drop us a line.

 

 

 

** Please note that in the event of a website attack, our tech support staff are qualified to handle only certain species of monster.  MRW Connected cannot guarantee eradication of monsters or other non-human web threats without a full technical audit of the website and corresponding hosting server.  Please also note that the term “monster” does not apply to all non-human creatures of a threatening nature.  Specifically omitted from technical support are the following: zombies, apparitions, demons, ghouls, vampires, robots, dragons, orcs, and spiders.